Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical
Performance targets and incentives can drive breathtakingly positive results: the moon landings, the eradication of smallpox, or the repair of the ozone layer, for example. They can also have a dark side that can create stress, overload and anxiety and even drive lawbreaking.
What is the difference between a healthy ‘stretch’ target and one pushes people too far? How can we spot potential problems in advance and systematically design sensible, humane and effective performance targets?
Using practical examples and case studies, Bernie will give you an overview of the essential steps for designing robust, effective, and credible targets for any organization.
Designing effective, practical and realistic performance targets will never be easy, but this session will introduce you to the tools that help make the process clearer, simpler and more consistent.
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
Reverse brainstorming guide - MAINTAINED (3.5 MB) | Available after Purchase |
ROKET-DS Diagnostic - Portrait (86.5 KB) | Available after Purchase |
ROKET-DS Process - Print ready cheatsheet - MAINTAINED (153.6 KB) | Available after Purchase |
ROKET-DS Target Design Canvas- Blank (84.4 KB) | Available after Purchase |
Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.
His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.
Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.
Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.
Fri, Nov 08, 2024 - 02:00pm to 03:06pm EST
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Tue, Nov 19, 2024 - 06:00pm to 07:06pm EST
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Wed, Dec 04, 2024 - 10:00am to 11:06am EST
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Fri, Dec 13, 2024 - 12:00pm to 01:06pm EST
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Sat, Dec 14, 2024 - 12:00pm to 01:06pm EST
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Thu, Dec 26, 2024 - 06:00pm to 07:06pm EST
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Wed, Jan 15, 2025 - 10:00am to 11:06am EST
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Sat, Jan 25, 2025 - 11:00am to 12:06pm EST
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Tue, Jan 28, 2025 - 07:00pm to 08:06pm EST
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Mon, Feb 03, 2025 - 02:00pm to 03:06pm EST
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Tue, Feb 25, 2025 - 04:00pm to 05:06pm EST
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Mon, Mar 10, 2025 - 10:00am to 11:06am EDT
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Mon, Mar 24, 2025 - 12:00pm to 01:06pm EDT
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Tue, Apr 01, 2025 - 02:00pm to 03:06pm EDT
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Wed, Apr 16, 2025 - 04:00pm to 05:06pm EDT
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Sat, May 10, 2025 - 10:00am to 11:06am EDT
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Fri, May 30, 2025 - 12:00pm to 01:06pm EDT
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Mon, Jun 09, 2025 - 02:00pm to 03:06pm EDT
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Mon, Jun 16, 2025 - 04:00pm to 05:06pm EDT
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Sat, Jun 21, 2025 - 11:00am to 12:06pm EDT
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Thu, Jun 26, 2025 - 06:00pm to 07:06pm EDT
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04/26/2023
Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
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Online Registration
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