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Live Webcast Replay

Giving Feedback that Delivers Results


Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical

Average Rating:
   10
Categories:
Human Resources |  ACPEN Industry Institute
Speaker:
Jill Schiefelbein
Course Levels:
All Levels
Duration:
1.2 Hours
License:
Product Setting: Expires 30 day(s) after program date.

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

Many people, when they hear about feedbcak in organizations and the workplace, think immediately of performance reviews. But feedback should not be isolated to these formal structures. This workshop is about the more informal methods of feedback that managers and coworkers can use to have more productive conversations that drive behavioral change. Through understanding the importance of dialogue, strategic questions to drive conversation, and mistakes to avoid, you'll be able to have more productive feedback conversations in your workplace (and maybe even at home, too).

Basic Course Information

Learning Objectives
  • Understand the importance of dialogue and techniques to ask questions to extend the conversation
  • Learn common mistakes for why feedback doesn't stick and how to avoid them
  • Practice a three-step framework for owning your message to confidently lead feedback conversations

Major Subjects
  • Communicaiton
  • Performance Reviews
  • Feedback
  • Management
  • Leadership

Course Materials

Speaker

Jill Schiefelbein's Profile

Jill Schiefelbein Related Seminars and Products


Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.


Dates

Tue, Apr 02, 2024 - 12:00pm to 01:16pm EDT
Fri, Apr 19, 2024 - 02:00pm to 03:16pm EDT
Sat, May 11, 2024 - 04:00pm to 05:16pm EDT
Mon, May 20, 2024 - 10:00am to 11:16am EDT
Fri, Jun 07, 2024 - 12:00pm to 01:16pm EDT
Tue, Jun 11, 2024 - 06:00pm to 07:16pm EDT
Mon, Jun 17, 2024 - 04:00pm to 05:16pm EDT
Sat, Jun 22, 2024 - 10:00am to 11:16am EDT
Tue, Jul 02, 2024 - 10:00am to 11:16am EDT
Wed, Jul 24, 2024 - 12:00pm to 01:16pm EDT
Tue, Aug 06, 2024 - 02:00pm to 03:16pm EDT
Wed, Aug 28, 2024 - 04:00pm to 05:16pm EDT
Wed, Sep 04, 2024 - 10:00am to 11:16am EDT
Sat, Sep 21, 2024 - 10:00am to 11:16am EDT
Tue, Sep 24, 2024 - 12:00pm to 01:16pm EDT
Mon, Oct 07, 2024 - 02:00pm to 03:16pm EDT
Fri, Oct 25, 2024 - 04:00pm to 05:16pm EDT
Fri, Nov 08, 2024 - 10:00am to 11:16am EST
Tue, Nov 19, 2024 - 06:00pm to 07:16pm EST
Wed, Dec 04, 2024 - 02:00pm to 03:16pm EST
Sat, Dec 07, 2024 - 10:00am to 11:16am EST
Fri, Dec 13, 2024 - 04:00pm to 05:16pm EST
Thu, Dec 26, 2024 - 06:00am to 07:16am EST
Fri, Jan 03, 2025 - 01:00pm to 02:16pm EST
Sat, Jan 18, 2025 - 03:00pm to 04:16pm EST
Tue, Feb 11, 2025 - 09:00am to 10:16am EST
Mon, Feb 24, 2025 - 11:00am to 12:16pm EST
Mon, Mar 03, 2025 - 01:00pm to 02:16pm EST
Wed, Mar 19, 2025 - 03:00pm to 04:16pm EDT
Fri, Apr 11, 2025 - 09:00am to 10:16am EDT
Tue, Apr 22, 2025 - 11:00am to 12:16pm EDT
Mon, May 05, 2025 - 01:00pm to 02:16pm EDT
Wed, May 21, 2025 - 03:00pm to 04:16pm EDT
Sat, May 31, 2025 - 10:00am to 11:16am EDT
Mon, Jun 02, 2025 - 09:00am to 10:16am EDT
Wed, Jun 11, 2025 - 11:00am to 12:16pm EDT
Thu, Jun 12, 2025 - 07:00pm to 08:16pm EDT
Wed, Jun 18, 2025 - 01:00pm to 02:16pm EDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Business Professionals
Original Recording Date 05/2022
Yellow Book No
Course Developer

Jill Schiefelbein


Date Added to Catalog 05/26/2022

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199). 


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


Promo Video

Reviews

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Overall:      5

Total Reviews: 10

Comments

David S

"Good simple content picked up some tips on how to have good feedback discussion I.e I need point. "