Effectively Responding to IRS Letters
Total Credits: 2 including 2 Taxes - Technical
- Average Rating:
- Not yet rated
- Categories:
- ACPEN Industry Institute | Tax | IRS Approved
- Speaker:
- Mary Jane Hourani, MM, EA
- Course Levels:
- Intermediate
- Duration:
- 2 Hours
- License:
- Product Setting: Expires 30 day(s) after program date.
Description
This course equips tax professionals with the knowledge and strategies needed to handle the most common IRS letters, including general notices, audit requests, collections, return inquiries, and error notices. Participants will learn how to interpret IRS correspondence, adhere to response deadlines, and effectively communicate with the IRS to resolve issues and minimize risks. The session also highlights best practices for ensuring compliance and avoiding penalties or escalation, empowering attendees to navigate IRS correspondence with confidence.
*Please Note: If you need credit reported to the IRS for this IRS approved program, please download the IRS CE request form on the Course Materials Tab and submit to kori.herrera@acpen.com
Basic Course Information
Learning Objectives- Identify and interpret the most common IRS letters, including general notices, audit requests, collections,
- return inquiries, and error notices.
- Understand IRS deadlines and the importance of timely and accurate responses.
- Apply effective communication strategies when corresponding with the IRS.
- Proactively address IRS concerns to avoid escalation and penalties.
- Ensure compliance with IRS requirements when responding to correspondence.
- Assess common issues that arise from IRS letters and develop resolution strategies.
- Advise clients on their rights and responsibilities when dealing with IRS correspondence.
- Implement documentation and tracking practices to manage IRS responses effectively.
Major Subjects
- Types of IRS letters: General notices, audits, collections, return requests, and errors
- Deadlines for responding to IRS correspondence
- Communication best practices for dealing with the IRS
- Avoiding escalation and penalties through proactive responses
- Ensuring compliance when addressing IRS correspondence
- Real-world examples of successful IRS communications
- Common pitfalls in handling IRS letters and how to avoid them
Course Materials
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
IRS Credit Request Form (267 KB) | Available after Purchase |
Speaker

Mary Jane Hourani, MM, EA Related Seminars and Products
Mary Jane has been practicing since 1993, working for a couple larger Tax, Accounting, & Audit Firms in before transitioning to her own practice in 2005.
Mary Jane has a Master of Management from Walsh College of Accountancy and Business Administration as well as a Bachelor of Science from Eastern Michigan University in Public Administration with a focus in Organizational Development and Governmental Accounting.
She is credentialed as an Internal Revenue Service Enrolled Agent, allowing her to practice before the IRS. With this credential, she has direct oversite by the IRS Office of Professional Responsibility. She is also a National Association of Enrolled Agents NTPI Fellow.
Mary Jane has been an Instructor of Tax for Michigan State University Tax School since 2008 as well as a speaker for several trade organizations since 2005.
Mary Jane has been a Contributing Editor and Contributing Author of the National Tax Workbook for the Land Grand University Tax Education Foundation since 2009. She writes and compiles tax course packs used by Michigan State University Tax School and other trade organizations. She is a former H&R Block Instructor/Trainer.
Mary Jane is a member of the National Association of Enrolled Agents, Michigan Association of Certified Public Accountants, National Association of Tax Professionals, American Institute of Professional Bookkeepers, and is a QuickBooks ProAdvisor.
Dates
Sat, Jun 14, 2025 - 12:00pm to 02:00pm EDT
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Mon, Jun 30, 2025 - 02:00pm to 04:00pm EDT
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Thu, Jul 03, 2025 - 10:00am to 12:00pm EDT
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Tue, Jul 15, 2025 - 12:00pm to 02:00pm EDT
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Fri, Aug 15, 2025 - 12:00pm to 02:00pm EDT
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Fri, Aug 29, 2025 - 02:00pm to 04:00pm EDT
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Thu, Sep 04, 2025 - 10:00am to 12:00pm EDT
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Mon, Sep 15, 2025 - 12:00pm to 02:00pm EDT
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Wed, Oct 15, 2025 - 12:00pm to 02:00pm EDT
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Wed, Oct 29, 2025 - 02:00pm to 04:00pm EDT
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Tue, Nov 04, 2025 - 10:00am to 12:00pm EST
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Sat, Nov 15, 2025 - 12:00pm to 02:00pm EST
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Mon, Dec 15, 2025 - 12:00pm to 02:00pm EST
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Mon, Dec 29, 2025 - 02:00pm to 04:00pm EST
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Mon, Jan 05, 2026 - 10:00am to 12:00pm EST
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Thu, Jan 15, 2026 - 12:00pm to 02:00pm EST
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Tue, Feb 17, 2026 - 12:00pm to 02:00pm EST
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Sat, Feb 28, 2026 - 02:00pm to 04:00pm EST
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Wed, Mar 04, 2026 - 10:00am to 12:00pm EST
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Wed, Mar 18, 2026 - 12:00pm to 02:00pm EDT
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Wed, Apr 15, 2026 - 12:00pm to 02:00pm EDT
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Tue, Apr 28, 2026 - 02:00pm to 04:00pm EDT
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Mon, May 04, 2026 - 10:00am to 12:00pm EDT
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Fri, May 15, 2026 - 12:00pm to 02:00pm EDT
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For CPAs, EAs, and tax professionals handling IRS correspondence on behalf of clients
Original Recording Date 06/01/25
Course Developer Werner-Rocca Seminars
Date Added to Catalog 05/01/25
Yellow Book
No
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.