Waning Mental Capacity - Empathetic Strategies

---

When a client begins showing signs of waning mental capacity, it can be difficult to determine what the correct approach should be. Increase your understanding of mental impairments, from dementia to psychiatric issues, and discuss empathetic strategies for determining if a client has the necessary capacity to make important financial decisions.

 

Basic Course Information

Learning Objectives

• Analyze various mental impairments, including dementia and psychiatric issues, to develop empathetic strategies for assessing clients' capacity to make significant financial decisions, while considering the impact of diminished capacity on business practices and navigating the balance between regulatory requirements and client empathy

Major Subjects

• Framing how clients with diminished capacity impact how we do business
• The challenge of balancing regulation and client empathy
• Empathy tips and resources